Returns Policy

1. Please email for an RMA number

2. You may return the item to us within 28 days of receipt and we will offer you an exchange or refund, providing that the goods are unused and in their original packaging.

3. Upon receipt of the goods as described, Jolly Good Socks will credit the purchase price back to the customer within 28 days.

4. Jolly Good Socks Ltd will not be responsible for any refund of postage or carriage.

5. The goods are your responsibility until they reach us.

Faulty items

We will take great care to ensure that you receive your goods in perfect condition.
In the unlikely event that your order arrives damaged, please email immediately describing the fault.
You will be asked to return the products to us, obtaining a receipt for postage and packaging. You will be responsible for the goods until we receive them.

Refund Policy

Refunds can only be made to the original card used to purchase the item.

Please include your RMA number with your return

The returns address is Jolly Good Socks Ltd, 15B Insons Yard, Barford, CV35 8EL