Terms and Conditions

 

Your Account

If you use the Jolly Good Socks website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the “My Account” area of the website.

Jolly Good Socks Ltd reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Distance Selling Regulations

Under The Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within seven days – starting from the day after you take delivery of the goods (a “cooling off” period). You have the right to cancel for any reason without penalty.

If you wish to cancel a contract, please write to us or email sales@jollygoodsocks.co.uk clearly stating your full details, invoice number and cancellation instructions. To cancel the contract, you must give us notice within seven working days starting from the day after you take delivery of the order.

Once you have cancelled the contract, you have a legal “duty of care” to take good care of the goods. You must return the goods to us at your expense to the address stated in our returns policy – we would advise that you use a recorded-delivery service  Please mark all parcels clearly with your returns number